Getting Tech Support For Your Internet Explorer Problems

One of the benefits of using Microsoft operating system is that you would get a slew of Microsoft applications like the Internet Explorer browser, the Skype instant messenger, Windows Media Player, etc. along with it. Also, Microsoft has put in place an excellent tech support network to take care of all the problems pertaining to any of these applications as well as the operating system itself.

Accessing the Microsoft tech support for your IE browser problems

Though Microsoft has many channels for providing tech support like the Microsoft Help forum, Microsoft Support website, Microsoft chat support, etc., not many Windows users are aware about how to access them online. Typically, whenever there is an error in the Windows OS or any of the Microsoft applications, you would get an error message with an error code and some details about the problem.

Now, these specific error codes are assigned to the various problems in Microsoft software applications so as to make it easier for the tech support personnel to identify them and then, rectify the problem easily. Indeed, you can make use of the Microsoft tech support facilities to find the solution yourself.

Go to the Microsoft Support webpage and type in the error code into the search box you would find there. Now, the displayed results would take you to the troubleshooting page for that particular problem. If you follow these steps correctly, then you would be able to rectify the problem yourself without contacting the Microsoft tech personnel.

Using the Microsoft Help forum

One of the most popular Microsoft tech forums online is the Microsoft Answers website. This website, as the name suggests, would help you get answers to all your Microsoft product-related queries. You can get in touch with other Microsoft users, who had the same problem, and find solutions easily.

Just phrase your problem with all its details and post it at the Microsoft Answers website using your Microsoft Account. The Microsoft tech support personnel would be keeping track of all the posted questions and they would give you a reply that would detail all the troubleshooting steps required to fix the problem.

Microsoft Fix It

Using the Microsoft Fix It solutions is yet another way of solving the problem. When you search for the solution online at the Microsoft tech support page, you would be provided with a link for downloading the Microsoft Fix It application. Install and run this application to solve your IE problems.

Few Guidelines To Safeguard Windows XP Machines

Those of you who are using Windows XP are already aware about the end of support for the operating system. According to Microsoft help forum, Windows XP computers will no longer receive any form of support from the software giant. The last day for Windows XP support from Microsoft was April 8, 2014. Since then, Microsoft has stopped release of updates, security patches, bug fixes etc. for the operating system.

Now, a new rootkit malware has been detected in some Windows XP operating systems, named as Alureon. As you all know, a rootkit is a dangerous virus that is designed to steal important information like your credit card number, passwords etc. With something like this, a hacker would find it easier to intrude into your computer system. Now, since Microsoft has stopped Windows XP support, users cannot expect a fix from the software giant. So, what are the other measures that you could take to avoid this type of virus? Let us find out in detail.

Install a good antivirus program

It is always good to take precautions to safeguard your computer. A good antivirus program will ensure that your computer is working fine, free from viruses and other threats. Keep in mind that most of the major antivirus programs in the world still work on Windows XP operating system, and they’ve not stopped support for it. So you may download any of these programs off the internet and run it occasionally. Now, you can go for either a free version of the antivirus programs or a paid version. However, trial versions do not have all the features necessary for complete protection of the computer. Since Microsoft no longer supports your operating system, it is a good strategy to buy a premium version.

Avoid unwanted emails

One of the easiest ways in which your computer could be infected is through malicious emails. Therefore, it is important that you avoid the emails from unknown sources. It is important to delete suspicious emails and make sure that you do not click on the links found in such messages.

Scan USB flash drives

Since viruses can be transferred through pen drives, it is important that you scan them with the antivirus program before using it.

Even though the above-mentioned steps could restrict viruses to a certain extent, there is still no guarantee that your operating system would work smoothly for the coming years. According to Microsoft help forum, an upgrade to any of the newer Microsoft operating systems is the best option available for Windows XP users.